What can we help you with?

Accident With a Foreign Motorist? - Expert Advice | DirectAsia


We all have a bad day once in a while. Someone spills coffee on your handphone or you can’t find a parking space. But a car accident can turn an OK day into a nightmare, especially when you don’t know what to do. It can be especially hard to know how to proceed when the car accident involves a foreign motorist.

Knowledge is power, so here is DirectAsia’s expert guide to help after an accident with a foreign motorist.

Advice To Help You

  1. You are required to make a Traffic Police report as soon as possible or within 24 hours of the accident involving a foreign-registered vehicle. A written report can be made at any police station or Neighbourhood Police Post.
  2. If you have a comprehensive motor insurance policy, you are advised to claim against your own policy in instances of accidents with foreign motorists either in Singapore or Malaysia. This will save you the inconvenience of making a claim against motorists from another country.
  3. If you wish to make a third-party motor claim against an insurer in Malaysia, you are advised to approach the insurer in Malaysia, and submit to the concerned insurer in Malaysia the following documents:
    • Claimant’s vehicle registration card (photocopy);
    • Certificate of Insurance, cover note or policy schedule (photocopy);
    • Identity card (photocopy);
    • Police report;
    • A police sketch plan and key (if available);
    • Result of police investigation (if available); and
    • Proof of losses incurred.
    Additional documents that may need to be submitted include an adjuster’s report with original photographs, a repair bill and proof of payment, a rental-car bill (if a car was rented), as well as proof of payment and bills and receipt for other expenses incurred.
  4. If your claim against the motorist in Malaysia is unsuccessful after all means have been exhausted, you can approach the GIA’s Malaysian counterpart, Persatuan Insurans Am Malaysia (PIAM), or the GIA itself, for assistance (with all evidence produced).

Helpful Links

Singapore’s General Insurance Association guide to claiming against foreign motorists.

Download ROADS.sg visual guide to how to claim against a foreign motorist.

What to do if you have a car accident, help from DirectAsia.

How to make a claim with DirectAsia.

The Help You Need, Fast

If you want to know more about our affordable insurance plans, visit our website or call one of our dedicated insurance experts on 6665 5555, we are right here in Singapore. Our policies are underwritten by Direct Asia Insurance (Singapore) Pte Ltd and protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC).

Compared to leading car insurers. 16% of DirectAsia customers would save $300 or more compared to the estimated average premium across leading insurers. Cheapest based on average price of more than 12,000 cases, compared to leading car insurers.