What can we help you with?

Supporting you during COVID-19

We are here for you.

Whilst the Singapore Government has implemented measures to stem the spread of Covid-19, we at DirectAsia are here to serve you and will continue to provide your essential insurance needs.

We understand that during this trying time, and the weight of uncertainty feels heavy, some of us may look for options in financial assistance.  In DirectAsia, we work around this belief - "Insurance that puts people first". We have always and will continue to have customers at the heart of everything we do. This is why we have always allowed premium to be paid in monthly instalments so that budgeting can be made more manageable. 

The factors listed below are some of what we consider when you get your insurance quote price with us.

For service and product enquiries, you can connect with us through:

  1. Visit our Contact Us page 
  2. Call our Customer Service hotline 6665 5555, or
  3. Email us at customerservice@directasia.com


Should you require Claims-related assistance, you can reach us at:

  1. Motor Claims – Call our claims hotline 6532 1818
  2. Travel Claims – Connect with us through our online travel claims form

Your health and well-being, as well as that of our staff are paramount to us.  To that effect, we are currently operating at reduced capacity, hence we apologise that our response time may be delayed.  We seek your understanding during this period.  

Together, we can overcome this!  Stay safe and healthy!

DirectAsia is here to support you and your loved ones as Singapore’s favourite direct insurer.


Can I pay in monthly instalments?

Yes you can! We at DirectAsia have always allowed motorcar insurance premium to be paid in monthly instalments with your credit card at no additional cost. In the event when you cancel or made a claim against your policy, you will be required to make immediate full payment of the outstanding balance of the instalments from the annual premium.

Which types of insurance are eligible for monthly instalments?

All Motorcar and Annual Travel policies are eligible for monthly instalments

How do I know if I’m eligible for the instalment payments?

Please call our hotline 6665 5555 to speak to our friendly Customer Service Champs or drop us an email at customerservice@directasia.com. We will guide you through the process.

Can I pay via my debit card and in monthly instalments?

Yes you can! We have always allowed premium to be paid in monthly instalments with your debit card.