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Insurance Claims Process

Hi I'm your personal 
Insurance Claims Specialist

or dial +65 6991 3555 (overseas) for assistance


Car and Motorcycle Claims

Make a police report if someone is injured, a hit-and-run/fire/theft/vandalism occurs, or a government vehicle/property, foreign vehicle or a pedestrian/cyclist is involved. This applies both in Singapore and overseas. Head over to our Car and Motorcycle claims page for more information.

Travel Claims

Notify us within 30 days when something happens which may result in an accident or personal insurance claim by completing the Online Travel Claims Form and provide the necessary supporting documents. For more information, head over to our Travel claims page.

Our Claims Promise

A Listening Ear

Our dedicated insurance claims specialists will ensure that you experience a faster and personalised claims process with greater clarity and assurance! Enjoy shorter claim times and straightforward policies that make taking care of your future easier than ever.

Best in-class customer service

As recipients of the Feefo Gold Trusted Award - presented to the most credible and trustworthy brands - for two years running, we‘re committed to bringing you our best.

Local team best suited to assist you

Equipped with a keen understanding of the local environment in Singapore, our claims specialists ensure that all your queries are answered with ease.

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