Everyone always wants the best value for money when it comes to car insurance. These FAQs tell you all you need to know about your car NCD and savings. Can't find what you need to know? Send us an email

What is an Offence Free Discount?

Your Certificate of Merit (COM) from the Traffic Police entitles you to an offence free discount over and above your NCD. You may check your eligibility here. At DirectAsia we reward safe drivers.

I've been a named driver on someone else's insurance, can I still get a NCD?

If you have been a named driver on someone else's insurance, you are not entitled to any NCD.

But if you have been driving a company car and you then buy a personal car, you would be allowed to transfer the NCD provided you can show the number of claims' free years you have with a letter from the HR department of your employer or from the leasing company.

Can I protect my No Claim Discount (NCD)?

If you select NCD Protector Plus under our optional benefits then we will protect your No Claim Discount (NCD) when you make up to one claim under your policy and if you renew with us. Only applicable for NCD30, NCD40, NCD50 and NCD60 only.

What is a No Claim Discount (NCD)?

No Claim Discount is a discount that we offer you on your renewal premium if there are no claims on your policy during the current period of insurance. You may still be entitled to a No Claim Discount even if you have made a claim, provided you are not liable for the accident and that you have been insured with us for the past 12 months. Here's more details on NCD and who is eligible.

My NCD went up by 10% and I have had no claims in the past year. So why has my car insurance premium increased?

There are a number of factors involved in pricing premiums. Firstly, there may be an increase in claims for your car make and model, which will lead to higher premiums. The higher price may also be driven by inflation. For example, increased repair costs, legal fees and medical costs means increased insurance premiums to keep up with these costs in general.

What is NCD60?

NCD60 is a fantastic innovation to give even more savings to the safest drivers in Singapore.

Drivers who have held NCD50 status for at least the last five (5) consecutive years will get an additional 10% discount on their car insurance base premium, only at DirectAsia!

This applies to existing and new customers of DirectAsia, the first and only insurer in Singapore to launch this innovation in the market. No other insurer in Singapore offers this great benefit to great drivers.

What do I need to do to enjoy NCD60?

Continue to drive safely, do your best to avoid accidents and tell us if you have benefitted from NCD50 status for at least the last five (5) consecutive years. That's it!

This discount is awarded automatically for qualifying customers when you buy or renew your insurance with DirectAsia. For existing customers, the discount will apply on your next renewal; just call us to let us know – it's another great reason to stay with us.

Can I protect my NCD60 status?

DirectAsia offers NCD60 customers the opportunity to protect their NCD status through the purchase of NCD Protector Plus for a nominal fee. This way, even if you have a claim, the NCD Protector Plus will maintain your NCD level the following year.

It’s worth remembering that DirectAsia will honour your protected NCD status with your current insurer if you've had a claim – other insurers don't!

Can I keep my NCD60 for life?

To an extent. Like with NCD50, if you have qualified for NCD60, you can protect your NCD60 status by purchasing the optional benefit NCD Protector Plus which protects your NCD status against one (1) claim during the policy period.

How does this differ from other insurers offering 'for life' NCD?

NCD60 offers an immediate discount for the safest drivers. Under other 'for life' NCD schemes, safe drivers only see the benefit in the event that they have a claim. We believe that NCD60 is much fairer, more rewarding and transparent: safer drivers save more with DirectAsia!

What is NCD Protector Plus? How does it work?

NCD Protector Plus is an optional benefit to add on to your Car Insurance.

Only applicable for customers with NCD30/ 40/ 50 /60, the NCD Protector Plus provides an opportunity for customers to protect or advance their NCD status for a nominal fee.

With NCD Protector Plus, customers can still advance to the next NCD level the following year even with 1 claim. Most insurers will only allow you to maintain your NCD status when you have a claim. Read more here.

I don’t know my NCD. How do I check what is my NCD?

You may refer to your existing policy documents or renewal notice. However, if you need help, please call us at 6665 5555. We'll be happy to assist.

Is NCD transferrable to another person?

Your No Claim Discount is not transferable to another person. However you can transfer your NCD from one car to another and applies to only one vehicle at any one time only.

Can NCD be split between multiple cars?

Your NCD applies to you and not to your car. You will retain your NCD if you sell your car. However, if you own more than one vehicle, you might have a different NCD for each car as it cannot be applied to more than one vehicle at any point in time.

I have earned NCD on my motorcycle. Can this be transferred to my car?

The NCD on your motorcycle is not transferable to your car & vice versa.

How long will my NCD remain valid after I stop owning a car?

We will honour your NCD up to 24 months from the last day of your policy coverage.

If my car insurance policy is in force, can I transfer my NCD to another car?

Yes, you may. However it is subjected to no accident or claims on your policy.

If I have been driving overseas without any claim, can I transfer my overseas entitled No Claim Discount (NCD) when I buy a car insurance with DirectAsia?

You may be entitled to an NCD based on the no claim certificate issued by your overseas car insurance company which includes the following details:

• Policy number;
• Name of policyholder;
• No claim benefit entitlement;
• Period of claim free years;
• Date of cancellation of the overseas car insurance

Please note on the criteria for applying the NCD transfer which requires documentation proof by you and in according to the Singapore’s industry practice:

• Your effective date of insurance with DirectAsia is within 24 months from the date of cancellation of your overseas car insurance;
• The policyholder with DirectAsia is the policyholder in the overseas car insurance;
• You had not applied the NCD onto any other insurance policy using the same certification

I am currently insured with another insurer. Can I transfer the NCD to Direct Asia?

Yes, NCD can be transferred if you decide to switch insurer.

I have 50% NCD, am I eligible for NCD 60?

Drivers who have held 50% NCD for at least the last five (5) consecutive years will be eligible for 60% NCD, only at DirectAsia!

What happens to my NCD if I do not report an accident or reported it late?

If you do not report an accident to us within 24 hours or by the next working day and/or do not provide your car to us for inspection in accordance with the terms of the Motor Claims Framework, we will reduce 10% of your No Claim Discount upon renewal of your policy as follows

Your current No Claim Discount	Upon renewal (non-reporting)
60%	40%
50%	40%
40%	30%
30%	20%
20%	10%
10%	0%